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Privacy Policy - Nova Creative Agency

Nova Creative Agency

Privacy Policy

At Nova Creative Agency, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By using our services, you agree to the practices described in this policy.

Who we are

Our website address is: https://www.novacreative.com.ng.

Information We Collect

We collect personal information to provide and enhance our services. This includes:

  • Contact Information: Your full name, email address, and phone number submitted via our contact form.
  • Service Information: Details provided when you sign up for our services, such as existing website domains, branding preferences (e.g., color schemes), and other relevant project information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Your Information

We use the collected information to:

  • Deliver exceptional services tailored to your needs.
  • Communicate with you about your projects, updates, and support.
  • Inform you about additional services or offers that may benefit your business, even after the delivery of your project.

We do not use your information for any purpose beyond what is necessary to serve you effectively.

Sharing of Information

We do not share your personal information with third parties unless it is absolutely necessary. In such cases, we will notify you beforehand. For example:

Website Hosting: If hosting your website requires the use of your personal information, we will obtain your consent or use our information as an alternative.

If you request a password reset, your IP address will be included in the reset email.

Cookies and Tracking Technologies

Our website currently does not use cookies. However, we may incorporate tracking tools like Facebook Pixel in the future to enhance user experience and website performance. Updates regarding such changes will be reflected in this policy.

However, If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We retain your information for as long as it is necessary to provide our services. You may request the deletion of your personal information or unsubscribe at any time by contacting us.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Security

Your data is securely stored in our encrypted database. We employ SSL (Secure Sockets Layer) and advanced encryption measures to protect your information from unauthorized access.

How to Contact Us

For privacy-related inquiries or any other questions, you can:

Compliance with Data Protection Regulations

Our Privacy Policy aligns with applicable data protection laws, including:

  • GDPR (General Data Protection Regulation) for clients in the European Union.
  • NDPR (Nigeria Data Protection Regulation) for clients in Nigeria.

Changes to This Policy

Nova Creative Agency reserves the right to update this Privacy Policy as needed to reflect changes in our practices or applicable laws. We encourage you to review this page periodically to stay informed.

Thank you for trusting Nova Creative Agency. We are committed to safeguarding your privacy and delivering excellent service!